It is our pleasure to be associated with Torque Management Services and learn under the guidance of Tsuda San. This experience has re - inforced that 5S, visual controls and lean practices are simple to learn and effective when practiced. In a competitive Industry like ours, reverting back to such basic & foundation initiatives is the need of the hour. After guiding our team to effectively implement these practices, we have noticed a positive change in our stores and warehouse management, especially at Ashok Leyland - Alwar. The improvements have been steady & have come with sustained efforts over the last 6 months. Our existing shopfloor practices have also been re - organized with renewed vigor adopting lean principles. The visible improvements that have followed are an inspiration to us. We would like to extend our gratitude to Tsuda San and the entire Torque Management team, our Guru's for 5S and lean, for guiding us in our continuous journey towards excellence and customer delight.

Lucas - TVS has been availing the services of your organization for various manufacturing improvements in our Chennai and Uttarakhand Plants. The valuable inputs of Tsuda san in our 100% EOU Line at Padi and at Pant Nagar to improve shop floor 5S, Flow, Productivity, Material Control and FIFO system at Stores were laudable and have yielded good results. His observations and subsequent suggestions in identifying wastages in our processes to improve efficiency and effectiveness need mention. The initiatives triggered by Tsuda san along with our Engineers and other personnel, when implemented have benefitted the organisation and created a change in the thought process of our people. We are sure the services so far you have extended and your guidance in future will continue to build our association for mutual benefits.

In February 2012, we entrusted PBO+ to initiate few developmental activities at Windsor - focusing on Process improvement, Human capability enhancement and incorporating a culture of 5S in the organization. These projects were initiated with a view to gear up the organization towards raising its bar and being prepared to face the challenges of the future. The activity of 5S was initiated under the guidance of Mr. Tsuda and Mr. Samir Manna of Torque Management (Delhi), at both our plants in Gujarat in May 2012. In the fast 5 months, we have seen major visible change in the plants in terms of Better housekeeping, proper layout and Effective utilisation of Precious space on the shop floor. This change has turned the mood positive and we have a pleasant ambience on the floor. There is a higher level of motivation amongst the employees. The methodology of adopting a "TOP DOWN" approach to the initiation of this activity has paid rich dividends. Of course, we have just commenced the journey and the destination is miles away. However, we at Windsor are confident of covering the entire lap successfully under the guidance and support Mr. Tsuda and team. On behalf of Windsor management, I would like to convey our sincere thanks and appreciation to Mr. Tsuda and Mr. Samir Manna for helping and supporting us in this endeavor.

I am pleased to learn that TORQUE is publishing an illustrated booklet on "Awareness Revolution" both in Hindi and English languages. In my opinion, for Indian society, in its repaid strides towards growth and development, there is no better subject to be absorbed; at all the levels, than this. I have experienced TORQUE competence, zeal and commitment in this area and in the area of lean management. I have no doubt that this booklet will greatly help guide those who wish to pursue the path of excellence in all areas of their activities. Being Japanese, I feel greatly enthused and I wish TORQUE success in their efforts to promote EXCELLENCE in Indian Society in general and Companies and Institutions in particular.

It is well appreciated by consultants all over the world and particularly top Japanese executives that initiatives need to be simple and precise for effective understanding and implementation. In fact, complicated initiatives are simplified for effective and successful implementation and high yielding results. I am impressed that Torque Management nicely released booklet is full of simple but effective ideas which can be implemented at workplace for higher productivity, excellence and comfort to all including the workers and the customers. I wish Torque Management all success!.